Frequently Asked Questions
All residential and commercial locations in the City of Tualatin with an active alarm system are required by Ordinance to have an alarm permit and renew it on an annual basis.
- Encourages the proper maintenance of alarm systems
- Reduces the number of false alarms
- Deploys Police Department resources in a more effective manner
- Decreases the potential danger created by false alarms for responding officers—and anyone the officers find at your premise
- Enables Police to maintain a record of alarm owner's consent or denial of 'Clean Sweep' provision
Please complete the online registration form
You may also contact the Tualatin Alarm Program at 888-865-9770, Monday - Friday 9am - 5pm PT
Alarm Registration & Renewal Fees
Residential/Commercial Permit Registration: $27
Residential/Commercial Permit Renewal (annual): $27
Late Fee (60+ days from initial permit registration/renewal billing) - $82.40
Burglary/Robbery/Panic - Residential/Commercial Fine Schedule:
(Per Permit Year)
1st-2nd false alarm - $0
3nd false alarm - $97.85
5rd false alarm - $128.75
5th false alarm - $190.50
6-9th false alarms - $257.50/each
10+ false alarms - $551.25 Civil Infraction Citation into Tualatin Municipal Court
Additional Penalties
Expired, Reinstatement Fee (90+ days from initial permit registration/renewal billing) - $108.15
Failure to obtain alarm permit (within 60 days of installation) - $82.50
False Alarm at a non-permitted or revoked alarm permit location - $540.75
An alarm signal resulting in the responding emergency officer finding no evidence of an unauthorized entry, robbery, or other such crime attempted at the alarm site. This does not include an alarm signal caused by violent conditions of nature or other extraordinary events not reasonably subject to control by the alarm business operator or alarm user.
No, you will never be charged for an alarm activation that is not false. This ordinance allows charges for false alarms only.
The alarm ordinance is posted online on this website - CHAPTER 6-06 - ALARM SYSTEMS REGULATIONS
Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user: Tualatin Alarm Program
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)
*Submit via email using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within thirty (30) calendar days of the notice imposing the charge.
Please email a notification of cancellation noting the permit number or alarm location address to: tualatin@citysupport.org.
A 'Protective Sweep', also known as a 'Clean Sweep', is a visual inspection of a home or business by law enforcement personnel when an alarm is activated, the premise is unsecured or shows signs of forced entry, and when a responsible person is not immediately available to give or refuse consent for the officer(s) to enter.